How to Fix “This Message Has Not Been Downloaded from the Server”

The iPhone from Apple is one of the most widely used smartphones worldwide. But the iPhone might still have its share of problems from time to time.

The error message “This Message Has Not Been Downloaded From The Server” is an example of such a problem. Users may become frustrated by this, but it is solvable.

This post outlines eight different approaches to resolving the “This Message Has Not Been Downloaded From The Server” error that might occur on an iPhone.

This Message Has Not Been Downloaded from the Server

Methods to Fix “This Message Has Not Been Downloaded from the Server”

If you’re using Mail on an iPhone or iPad and see the error message “message not downloaded from server,” read on to learn how to repair the issue and view the email normally.

Method 1. Enable and Disable Airplane Mode

Different network issues that prohibit the Mail app from talking to the email servers can be fixed by toggling Airplane Mode on and off.

You may access the Control Center by making a downward swipe from the top right of your iOS device.

Then, activate Airplane Mode by tapping the corresponding icon. To completely turn it off, tap it once, then wait a few seconds before tapping it again.

Method 2. Restart Router or Switch Networks

If you are experiencing minor connection issues while using a Wi-Fi network, you may want to try restarting the router.

If that is not possible, you could try connecting to a different network. You can also try to solve the issue by switching from Wi-Fi to mobile data or vice versa.

Method 3. Force-Close and Re-open Mail App

The “This message has not been downloaded from the server” problem can also be fixed by closing and restarting the Mail app.

To use the App Switcher, slide up from the bottom of the screen. You can also double-click the Home button on an iPhone.

Then, to permanently close Mail from memory, find the app’s card and drag it to the top of the screen. After that, return to the main menu where you can reopen the Mail app.

Method 4. Restart Your iPhone or iPad

If the problem still exists after that, you should restart your iOS device. This can be accomplished by launching the Settings menu and selecting General > Shutdown.

Then, after waiting 30 seconds while holding the Side button, you can reboot by swiping the Power symbol to the right.

Method 5. Update Your iPhone or iPad

If Mail on your iPhone or iPad is having trouble downloading your email, try updating the operating system.

Launch the Settings app on your iOS device, and navigate to General > Software Update to see if there are any available updates.

Method 6. Increase the Number of Preview Lines

Previewing emails in Mail could benefit from a default increase in the number of lines displayed.

By requiring the app to store the entire email, rather than simply the header, this may solve the “This message has not been downloaded from the server” problem.

Step 1: First, launch the iPhone’s Settings app. Then select “Mail” from the drop-down menu.

Step 2: Select Preview.

Step 3: Make the jump from 2 Lines to 5 Lines.

Method 7: Change Email Sync to No Limit

You can also test the waters by removing the sync limit from your email account and seeing what happens.

However, if you’re running low on space on your iPhone or iPad, you should remove some content first.

Step 1: To access your email account, launch the Settings app and select Mail.

Step 2: Select “Accounts”

Step 3: Third, select the relevant account and change the Mail Days to Sync setting to Unlimited.


The Apple ecosystem (iPhone, iPad, Mac, etc.) and Windows with Microsoft Outlook have both been reported as having the problem.

Some users experienced the problem after installing a new OS, while others said it appeared after shuffling emails around in their inbox. This isn’t an issue unique to any one email service.