How To Fix “Unable To Connect To Samsung Server” Error on Samsung TV

If you’re using your Samsung smart TV to stream internet content, you may see a “unable to connect to Samsung Server” problem notice. You’ll see the message “Unable to connect to the Samsung server” when the error occurs.

The error message “Please check your network settings or try again later (100)” is accompanied with an ineffectual suggestion: “Please try again later.” Users report seeing the issue whenever they attempt to utilise WiFi on their smart TV, and the message explains why: the Samsung hub can’t establish a connection with the Samsung server.

Unable to connect to Samsung Server

This prevents them from streaming content to their TV. The error has a simple explanation: connectivity issues with the internet. Nonetheless, there still may be an issue with a down or overloaded server.

So, the error is particularly frustrating because it pops up on your Samsung Smart TV screen and prevents you from accessing any of the material.

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If you own a Samsung smart device, you’ve likely encountered the term “Samsung Server.” However, what exactly is it, and why is it crucial for your Samsung experience? More importantly, what can you do when you face issues such as being unable to connect to the Samsung Server?

In this SEO-optimized, detailed article, we will dive into the intricacies of Samsung Server, discuss common issues and fixes, and more.

What is Samsung Server?

The Samsung Server is the backbone of many Samsung services, acting as a mediator between your Samsung device and the cloud. Whether it’s for updating software, syncing your Samsung account, or accessing various Samsung services, the Samsung Server is an integral part of ensuring these processes run smoothly.

Causes of “Unable To Connect To Samsung Server” Issue

1. Network Issues

The most common culprit is often your internet connection. A weak or unstable connection can prevent your device from communicating effectively with the Samsung Server.

2. Server Maintenance

Sometimes the server itself may be down due to maintenance or unexpected issues.

3. Software Glitches

Corrupt files or software bugs could also contribute to this problem.

4. Firewall Restrictions

In some cases, your network’s firewall might block the connection to the Samsung Server.

How to Fix Samsung TV Unable to Connect to Server

When using your smart TV, you may encounter an error message stating that it is unable to connect to Samsung’s server 189. We have tried a number of potential fixes to the problem. Unable to connect to Samsung server? Here are some solutions that actually work!

Method 1: Reset Network on Samsung TV

For various reasons, your previously created connection may fail and require deletion and resetting. To do this again, start by selecting Source on the remote, then navigate to Settings (tool icon bottom left), Enter, General, Network, Reset Network.

Your Network configuration will be reset to its original, default state. The WiFi network name and password you have given will be erased from the TV, and you will need to reenter them (which is what we want). After the Network has been reset, which may take a few moments, you will be required to sign in again under Network Settings.

Therefore, you should have your WiFi Network name and password handy. This solution will work for the vast majority of you, but for the unlucky few, I’ve included some additional troubleshooting procedures that may be necessary.

Method 2: Change DNS server number

Before attempting the next solution, make sure that a number of additional WiFi-enabled devices are operational. So, get out your tablet or smartphone and try your hand at some online browsing. Continuing with this solution assumes that the devices in question are successfully linked to the WiFi network and functioning as expected.

If you’ve already done so, go down to the section on how to reset your router/modem. We’ll be changing the DNS server address of your TV as part of the repair. Select Menu > Network > Network Status from your remote’s Menu. The TV will start verifying the wireless network connection.

Given your connectivity troubles, this should result in a failed attempt and a message saying that you are connected to the wireless network but not the Internet. Select DNS Server by scrolling down to IP Settings at the bottom of this window. It should read either or

It’s imperative that you switch your DNS Server to one of them if you don’t see either of them. If the “Unable To Connect To Samsung Server” message still appears after making this adjustment, try restarting your TV.

How Do I Clear My Samsung Error Code?

If you encounter error codes when trying to access Samsung services, you can try the following steps:

  1. Restart the Device: Turn off your device, wait a few seconds, and turn it back on.
  2. Check Network Connection: Ensure that your Wi-Fi or mobile data is stable.
  3. Update the Software: Make sure you are running the latest version of the Samsung software.
  4. Clear App Cache: Go to Settings > Apps > Samsung App > Storage > Clear Cache.
  5. Factory Reset: As a last resort, consider doing a factory reset. Make sure to back up your data first.

How to Restart Samsung TV

Restarting your Samsung TV can solve numerous technical glitches. Here’s how:

  1. Using Remote: Press and hold the power button on the remote for a few seconds until the TV turns off and on again.
  2. Physical Button: If your TV has a physical power button, press and hold it to perform a hard restart.
  3. Unplug Method: Unplug the TV from the electrical outlet, wait for 30 seconds, and plug it back in.

How Do I Clear the Cache on My Samsung TV?

Clearing the cache can help improve performance and solve various issues. Follow these steps:

  1. Go to Settings: Navigate to the settings menu on your Samsung TV.
  2. Select Apps: Find the ‘Apps’ or ‘Applications’ section.
  3. Choose the App: Highlight the app whose cache you want to clear.
  4. Clear Cache: Find the ‘Clear Cache’ option and select it. Confirm your action.

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When a Samsung TV has trouble connecting to the server, it’s usually because the device is out of sync with the server. However, if you routinely sync your TV with your Samsung account, you won’t experience this problem.

If the TV problem persists, you should call Samsung’s customer service. Other than that, if the problem has been fixed. Get a big screen experience with your Favourite online media.

Understanding Samsung Server and how it interacts with your Samsung devices can save you from a lot of potential headaches. While issues like ‘Unable to Connect to Samsung Server’ can be frustrating, knowing how to clear error codes and troubleshoot effectively can make your Samsung experience a lot smoother.

By employing the simple steps outlined above, you can rectify most issues yourself. Keep your software updated, ensure a stable internet connection, and don’t hesitate to restart or clear cache when necessary.

Remember, when in doubt, restarting your device or clearing your cache are tried-and-true methods for solving a wide range of issues. Happy troubleshooting!