If your PC or console’s operating system is too old, the Astro A10’s microphone may not function. In addition, the Astro A10’s performance may suffer if it is not designated as the system’s primary microphone.
When an Astro A10 headset user tries to use the microphone, but hears nothing, the problem emerges, even though the speakers may function normally. Unfortunately, your system/console is unable to recognise the headset for some users.
In order to proceed with fixing your Astro A10 headset, make sure it is directly attached to your console or system (or use Astro splitter).
In addition, plug the laptop into the laptop and the headphones into the headphones, respectively. The Astro A10 microphone should also be unplugged and replugged.
When using a headset, make sure the mute button is not depressed. You should try using your computer or other device without surge protection if you are currently using it with surge protection.
If you’re having problems, you should see if it’s coming from your internet service provider (especially if it is with the online games).
Additionally, make sure you’re using a headset designed for your device; a PS4 headset, for instance, won’t function with an Xbox.
How do I Get my Astro A10 Mic to Work?
Because the Astro A10 is a wired headset, all you have to do to use it is connect its USB cable to your computer.
However, several reviewers and customers have reported that the Astro A10 Mic does not function properly.
In that situation, you should start by making sure the cables are securely fastened. If the headset’s connection is sloppy, it won’t function.
Make sure the headset’s audio isn’t muted by pressing the tiny button on the side. If none of those are the case, then try some of the alternatives we discuss below to see if that helps.
Fix Astro A10 Mic not working on PC or Xbox
You need to make sure your system is able to operate Astro A10 Mics before attempting to resolve the issue.
To explain, the Astro A10’s jack connecter has 5 prongs, making it incompatible with some computers.
There may be no other options if your PC is not up to this standard. You can try to find a mediator or connector that claims to be compatible with this standard.
But you should know that there is no assurance that it will work. The results of this strategy have been mixed.
Method 1: Troubleshoot in Clean Boot
Finally, it’s important to note that the microphone may cease working due to a problem with your audio drivers, which can be caused by a programme other than the one you’re using.
In order to diagnose the problem, you should try a Clean Boot first. If you want the issue to go away, you need to get rid of it.
Method 2: Troubleshoot Hardware Issues
Still having problems with your headset’s microphone? It’s probably a hardware issue on your end or the end of your computer.
There are a few things that must be done in this situation. Initially, you should try plugging the headset into a different USB port on the computer.
If you’ve been having issues due to the port you’re using, this should fix them.
Instead of fiddling with the connector, try connecting the headset to a different computer and seeing if that helps the microphone. If that’s the case, it’s time to call your PC’s manufacturer for some guidance.
If those solutions don’t work, the problem could be with your headset. If that’s the case, Astro can provide assistance, or you can take your headset in for maintenance.
Method 2. Update your System
Update and Security can be accessed from the Settings submenu of the main menu. Select Windows Upgrade from the left pane, and then click the Check for updates button.
This will cause your computer to look for, download, and install any available updates.
The Astro A10 is a new headset for 2018 games. There is an emphasis on the Nintendo Switch version.
Many reviewers have praised the headset. Thanks to the pliable band and plush velour ear pads, it may be worn for hours without causing any discomfort. But many people have been left bewildered by the headset’s installation process.