Fix: Netflix Error Code M7111-1931-404

Due to the Error Code M7111-1931-404, some users have reported being unable to access Netflix or to view a subset of their favourite episodes.

While computers are where this problem is most often seen, it has also been reported on TVs and mobile devices. This problem is more difficult to fix because there is no specific page for it on Netflix’s help center’s website.

 Error Code M7111-1931-404

The following solutions may be of use if you are trying to view a show on Netflix but keep getting the “Error Code M7111-1931-404.” The following is a list of solutions that have worked for other users in your circumstance.

If you want to get the best results, go through the steps in order (using only the ones that apply) until you find a solution that works for your situation.

How to Fix Netflix “Error Code M7111-1931-404?”

Error codes like M7111-1931-404 are just one of the many that can pop up when you try to stream Netflix on your computer, TV, or mobile device.

Take the necessary steps to eliminate this error code and restore normal operation.

There are a few potential causes for this problem, and MiniTool will show you what they are as well as possible solutions.

Method 1: Check the Status of Netflix Servers

Remember that many users also reported the M7111-1931-404 error number when the Netflix streaming service was unavailable in their region.

Although you’ve come this far without success, it’s still worth a shot. If you want to know if Netflix is experiencing server problems, you can check their Twitter account.

Whether there’s nothing new, visit the Netflix status page to see if other people are experiencing the same issue.

Method 2: Disable Adblock

Adblock can help you avoid annoying commercials. While this is a great feature, it also has the potential to cause problems, such as the Netflix error code M7111-1931-404.

Maybe you have no idea if this component is at all to blame for your condition. However, you can turn it off to test it out. Turning off Adblock is as simple as :

Launch the Chrome web browser.

Step 1: Visit chrome:/extensions/ in your browser.

Step 2: To turn off Adblock, look for the toggle and press the button to the off position.

Step 3: If you still receive the M7111-1931-404 issue after trying this, Adblock is likely not to blame.

Step 4:  You can turn it back on, and then give the following suggestion a shot.

Method 3: Disable the Sideloaded Netflix Extension

In order to fix the Netflix error number M7111-1931-404, many customers have found that disabling the sideloaded Netflix extension is the best solution. This is how to turn it off:

Step 1: Get on Google Chrome.

Step 2: Start by going to chrome:/extensions/.

Step 3: Identify Netflix, and then delete it by selecting its corresponding Remove button.

Step 4: To finish the process, just select the Remove option from the pop-up window.

Method 4: Disable AdBlock

Error M7111-1931-404 could also be caused by ad-blocking add-ons like AdBlock or AdBlock Plus.

Several affected customers have stated that the problem no longer exists once they either disabled or installed ad blocking add-ons.

You don’t have to give up Adblock altogether if you really like using it. Just turning off the add-on before sitting down to watch a Netflix show will do the trick.


Netflix viewers frequently experience issues with the Error Code M7111-1931-404. They are a media conglomerate based in the United States.

More than a million individuals each month use it to find and watch content that is perfect for binge watching. It’s a subscription service that requires an iOS or Android device or a computer to access.

Infrequent reports have indicated that mobile devices occasionally experience the Error Code M7111-1931-404.