It is possible that Oculus Assistant will cease to function owing to problems with its settings and the settings of users’ devices. Possible causes of OS problems include corrupted or obsolete firmware.
The issue appears out of nowhere while utilising specific apps or features, such as the virtual Keyboard in the Oculus browser or the Voice Commands app. The assistance service may stop working after installing a new operating system or app update.
How To Fix The “Oculus Assistant Service Keeps Stopping” Error
There are a few possible solutions to attempt if you keep getting that message when you try to use the web browser on your Quest headset.
Not everyone will experience success with these, but they have proven useful for some. Let me tell you what you can do.
Fix 1: Enable All the Keyboard Features of the Oculus Device
Some Keyboard functions may be disabled so you can verify that they aren’t the cause of the error message.
Step 1: Click System from the Settings menu on your Oculus device.
Step 2: The second step is to go to Keyboard and turn on everything there.
Step 3: The next step is to restart the device and see whether the problem still exists.
Fix 2: Clear Browsing Data of the Oculus Browser
Errors like “Oculus assistant service keeps halting” can appear if your Oculus browser’s data becomes corrupted.
Step 1: Open the Oculus browser and select the menu icon (it looks like three dots) from the upper right.
Step 2: Select “Clear Browsing Data” and “Begin of Time” as the time range.
Step 3: Select the button labelled “Clear Data.”
Attempt a device restart to see if it corrects the problem.
Fix 3. Update the Voice Commands App on the Oculus Device
Imagine that your Oculus device’s Voice Commands app is vulnerable because it lacks the latest OEM fixes.
There’s a chance it’ll stop working with the Oculus Assistant service and other OS components (like the virtual Keyboard) if you do.
The issue may be remedied by updating the Voice Commands app on the Oculus device.
Step 1: You should go to the Apps section of Settings on your Oculus device.
Step 2: To see if an updated version of the Voice Commands App is available, go to the Library’s Updates page.
Step 3: If so, select Update, and then reboot your Oculus Rift once the update has finished installing.
Step 4: Restart the device and see whether the Oculus Assistant service problem still exists.
Step 5: Navigate to Library in Oculus Settings and launch Oculus Apps if the Update fails to install.
Step 6: Find the Voice Commands app and open the menu by selecting the options menu (three dots) at the top.
Step 7: Next, choose Details, and then select Update from the option that appears.
Step 8: If the Oculus Assistant Service issue persists after updating, try restarting your device.
Fix 4: Disable Voice Commands of the Oculus Device
A previously documented issue with faulty voice command modules is that they cause the Oculus assistant service to repeatedly crash.
Step 1: To begin, select System from the Settings menu on your Oculus device.
Step 2: The second step is to launch Voice Commands and turn off any relevant settings.
Try restarting your device to see if that helps.
The support staff has verified they are looking into this issue, which appears to be affecting a large number of users at the moment.
Still, that doesn’t provide us too much information. In essence, the problem occurs when users try to access the internet using their VR headset’s browser.
Oculus Assistant Service Keeps Stopping” is the error message they see. Neither the cause nor a solution are provided here. Still, that prevents them from using the browser.