How To ‘OldNavy.Com/Activate’ and Managing Your Old Navy Card

If you’ve recently received an OldNavy card, it is crucial to Activate it promptly so you can start enjoying the exclusive benefits it offers.

This detailed, SEO-optimized article provides step-by-step instructions on How To Activate your card at OldNavy.Com/Activate, How To know if your card is Activated, the number to call to Activate your OldNavy card, and How To pay your OldNavy bill online.

We’ll also share helpful details about OldNavy’s customer service.


If you’re an avid Old Navy shopper or are just curious about what the brand offers, you may have heard about the Old Navy credit card. You might be wondering, “How do I know if my Old Navy card is active?” or “Did Old Navy change to Barclays?”

In this comprehensive article, we will delve deep into everything you need to know about OldNavy.Com and its credit card options, including which bank owns the Old Navy card, its recent transition, and much more.

What is OldNavy.Com?

OldNavy.Com is the official online retail platform of Old Navy, a popular American clothing and accessories brand. Owned by Gap Inc., Old Navy has been a go-to choice for affordable yet fashionable clothing since its inception in 1994.

The website offers a wide range of products, including clothes for men, women, and children, as well as various accessories and home goods.

Besides shopping, the site also provides valuable information regarding credit card options, rewards, and special promotions for Old Navy enthusiasts.

How To Activate Your OldNavy Card Online

Activating your OldNavy card online is easy, fast, and secure. Follow these steps to get started:

  1. Visit the OldNavy card activation website: Open your web browser and navigate to OldNavy.Com/Activate.
  2. Enter your card details: Input your card number and the three-digit security code located on the back of the card.
  3. Verify your identity: To protect your security, you will be asked to verify your identity. This usually involves providing your Social Security number and date of birth.
  4. Create an online account: If you don’t already have an OldNavy online account, you will be asked to create one. This involves choosing a username and a strong password.
  5. Confirm your card activation: After completing all the required information, click ‘Activate’. You will receive a notification that your card is now Activated and ready to use.

Activating Your OldNavy Card by Phone

If you prefer a more personal touch or face challenges with the online activation process, you can Activate your OldNavy card by phone. Here are the steps:

  1. Call the OldNavy Card Activation Line: The phone number for card activation is typically found on a sticker on the front of your new card. If for any reason the sticker is not there, you can find the activation number on the OldNavy website or in the paperwork that came with your card.
  2. Provide the necessary information: The automated system or a customer service representative will guide you through the activation process. You will need to provide your card number, security code, and some personal information to verify your identity.
  3. Confirm your card activation: Once the card is Activated, you’ll receive a confirmation notification over the phone.

How To Know If Your Credit Card Is Activated

After you’ve completed the activation process, whether online or over the phone, your card should be ready to use.

You can confirm the activation by signing in to your online account and checking the card status. Additionally, you can call OldNavy’s customer service to confirm your card’s activation status.

How To Pay Your OldNavy Bill Online

Managing your OldNavy card online is as easy as activating it. To pay your bill online, follow these steps:

  1. Log in to your account: Visit and log in using your username and password.
  2. Navigate to the payment section: Once you’re logged in, find and click on the ‘Make a Payment’ option.
  3. Enter your payment details: You will need to enter your bank account number and the bank’s routing number, found on your check or bank statement.
  4. Confirm payment: Once you’ve entered your payment details, submit the payment. You’ll receive a confirmation message, and the payment will reflect in your account within a few business days.

OldNavy Customer Service

OldNavy’s customer service team is available to assist you with any questions or issues you might encounter with your OldNavy card. You can find their contact details on the OldNavy website or the back of your card.

Does Old Navy Have a Credit Card?

Yes, Old Navy offers its customers a branded credit card that allows for easy shopping both online and in-store. The Old Navy Card grants you access to numerous benefits, including special offers, discounts, and a rewards program.

This card is perfect for those who shop frequently at Old Navy or other Gap Inc. stores like Gap, Banana Republic, and Athleta, as it provides multiple ways to earn and redeem points.

How Do I Know if My Old Navy Card is Active?

Determining the status of your Old Navy Card can be done in several ways:

  1. Online Account: Log into your Old Navy credit card account online to check the card’s status. An active card will show up with your current balance, available credit, and other pertinent details.
  2. Customer Service: Contact Old Navy’s customer service either via phone or online chat to verify the status of your card.
  3. Use the Card: Attempt a small purchase either online or in-store. If the card is active, the transaction will go through smoothly.
  4. Statement: Review your latest credit card statement. An active account will receive monthly statements, either digitally or by mail, summarizing all transactions.

Did Old Navy Change to Barclays?

In 2021, Old Navy transitioned its credit card partnership from Synchrony Bank to Barclays. This shift prompted a slew of questions from existing cardholders who were concerned about the changes affecting their accounts.

Which Bank Owns Old Navy Credit Card?

As of my last update in September 2021, Barclays Bank owns and manages the Old Navy credit card. Barclays is a British multinational bank and financial services company headquartered in London.

With the transition to Barclays, Old Navy credit cardholders can expect an enhanced customer experience and additional benefits like a more seamless online interface and mobile app.

Can I Still Use My Old Old Navy Card?

If you are an existing Old Navy cardholder who had an account with Synchrony Bank, you will need to get updated card details from Barclays to continue enjoying the perks and rewards.

Barclays typically sends out new cards to existing cardholders, complete with instructions for activation. If you haven’t received your new card, it’s crucial to contact customer service for clarification.


Activating and managing your OldNavy card is a straightforward process, whether done online at OldNavy.Com/Activate or over the phone.

Remember to pay your bills on time to maintain good credit and enjoy the full benefits of your card. For any assistance, OldNavy’s customer service team is just a call away. Enjoy shopping with your OldNavy card!