How To Fix ‘Hisense TV Remote Not Working’ Issue

With this method, the remote control will be reset all the way to factory settings. It’s one of the quickest and easiest ways to get things working again.

There could be further solutions to the problems Hisense TV Remote Not Working. If you scroll down, you might discover some suggestions that work for you.

When it comes to enjoying your Hisense TV, the remote control plays an essential role. From flipping through channels to navigating through smart TV features, a functioning remote is indispensable.

But what if your Hisense TV remote stops working? This comprehensive guide will delve into what a Hisense TV remote is, common issues that can arise, how to reset the remote, and alternative solutions like using your phone as a remote.

What is a Hisense TV Remote?

A Hisense TV remote is a device that comes packaged with Hisense televisions. It’s designed to offer a convenient interface to control various functions of your TV.

The remote often includes buttons for power, volume control, channel navigation, input source selection, and smart TV features if you have a smart Hisense TV. Some newer models even support voice control and touchpad features.

Hisense TV Remote Not Working

Causes of Hisense TV Remote Not Working

Before diving into solutions, it’s helpful to understand the potential reasons why your remote might not be functioning. Here are some common causes:

  1. Dead Batteries: One of the most common issues is expired batteries.
  2. Physical Damage: Dropping the remote or spilling liquids on it can damage the internal circuitry.
  3. Obstructions: Objects or materials blocking the sensor can prevent the remote from communicating with the TV.
  4. TV Sensor Issues: Sometimes, the TV’s infrared sensor may be faulty.
  5. Software Glitches: Rarely, a software bug can disrupt the remote’s functionality.
  6. Distance and Angle: If you are too far from the TV or at an extreme angle, the remote might not work.

How To Fix “Hisense TV Remote Not Working”

Fixing a Hisense TV Remote Not Working can be simple, but the available solutions aren’t always as evident as they could be. You might be amazed at how quickly an issue with your remote control can be resolved using one of these seemingly elementary solutions.

Method 1. Check Batteries

One of the most common problems with a Hisense remote control is a malfunctioning battery. The problem is generally resolved by replacing the battery, even if it seems quite recent.

One issue is that we frequently use batteries from different remote controls in one device. If you need to replace the batteries in your remote, make sure you use the same high-quality batteries throughout.

Check that the batteries have been placed correctly. If they are not put in the correct orientation, the remote will not function.

If you want to see how well the remote’s batteries are holding up, try using it from across the room. If the remote’s responsiveness decreases as you go further away from the TV, it’s probably time to change the batteries.

Method 2. Try a Universal Remote

Despite the benefits of utilising the Hisense remote that came with the TV, you may also find that a universal remote provides some useful features. There are universal remotes available for a low price that also have some pleasant extras.

We have a DVD player, cable box, speaker, and Hisense TV, so a universal remote is a serious consideration. Even if you merely use it to control the TV, a universal remote could be convenient.

Method 3. Resetting the TV

Sometimes the issue is not with the Hisense remote but with the TV itself, in which case resetting the TV should solve the issue. To clear the TV’s cached data and restore proper operation, you can just power it off and back on again.

Put the TV back together correctly by turning it on first. After waiting up to 10 minutes, you can reconnect your TV to the wall outlet. It’s possible that the remote will begin functioning normally once again after clearing the cached data.

Method 4. Consider the Chance that there are Obstacles Between the Remote and the TV and Make Sure they are Removed.

You can usually find a way to avoid those obstacles when the batteries are fully charged, but when their power decreases, you’ll have to deal with them.

The signal from the remote control can be interrupted by anything between it and the TV. An obstruction in front of the TV’s sensor could possibly be to cause.

How Do You Reset the Hisense TV Remote?

Resetting your remote can solve many issues. Here’s how:

  1. Remove the Batteries: Take out the batteries from the remote.
  2. Press and Hold Buttons: Press down each button on the remote to release any trapped energy.
  3. Wait: Wait for approximately 5 minutes.
  4. Re-insert Batteries: Put the batteries back in the remote.
  5. Test: Aim the remote at the TV and try using it.

Why Is My Hisense TV Not Responding to the Remote?

If the TV is still not responding after resetting the remote, the issue could be with the TV itself. Here are some troubleshooting steps:

  1. Check TV Sensors: Ensure there’s no dust or obstruction in front of the TV sensor.
  2. Restart the TV: Sometimes, turning off the TV and unplugging it for a minute can resolve issues.
  3. Factory Reset: As a last resort, you may need to do a factory reset of the TV, which will erase all settings and data.

How Do I Reset My Remote After Replacing My Batteries?

After replacing the batteries, you can typically reset the remote using the steps mentioned in the ‘How Do You Reset the Hisense TV Remote?’ section above.

How Do I Connect My Hisense Remote to My TV?

  1. Automatic Pairing: Most remotes will automatically pair when you turn on the TV for the first time.
  2. Manual Pairing: For some models, you may need to go into the TV’s settings and select the option to pair a new remote.

How Do I Soft Reset My Hisense TV Without a Remote?

Soft resetting your Hisense TV without a remote can be challenging. However, many Hisense TVs come with physical buttons, usually hidden along the sides or the bottom. Use these buttons to navigate to the settings menu and perform a soft reset.

Can I Use My Phone as a Remote?

Yes, you can. There are several apps available that can transform your smartphone into a Hisense TV remote. The most straightforward way is to download the Hisense Remote app from the App Store or Google Play. Once installed, you can pair it with your TV over Wi-Fi.


A functioning Hisense TV remote is essential for a seamless television experience. When issues arise, troubleshooting doesn’t have to be a nightmare. From resetting the remote to using your smartphone as an alternative, several solutions can get you back to your favorite shows in no time.

So, the next time you find yourself asking, “Why is my Hisense TV remote not working?” refer back to this comprehensive guide for all the answers you’ll need.