How To Fix ‘Two Finger Scroll Not Working’ Error

Two-finger scrolling is that the easiest thanks to scrolling pages vertically or horizontally on the laptops instead of spending time on the conventional arrow method. It comes under one of the default functions of MacBook, iMac, and Magic Trackpad.

It gives you simple access and luxury while navigating through pages rather than using the normal method of using the arrows. The Windows supports this two-finger scrolling feature as well.

This operation is incredibly comfortable and simple to use but on several occasions, scrolling doesn’t work causing a lot of trouble to the users. This sort of problem arises mostly when you install a replacement copy of Windows on your machine or update your system to a more recent version.

Navigating through web pages and documents swiftly and smoothly is an integral part of our digital experience. One of the ways we achieve this on laptops is through the two-finger scroll gesture.

But what if this seamless navigation is hindered because the two-finger scroll stops working? Let’s delve into understanding this issue, its common causes, and how to effectively fix it.

What Does “Two Finger Scroll Not Working” Mean?

In modern touchpad designs, a two-finger scroll is a feature that allows users to scroll up and down web pages, documents, or any scrollable content by simply sliding two fingers on the touchpad.

When this feature isn’t responsive or doesn’t work as intended, it’s commonly referred to as the “Two Finger Scroll Not Working” error.

What Causes the “Two Finger Scroll Not Working” Error?

Several factors can result in the two-finger scroll not working:

1. Outdated Touchpad Drivers: Drivers are software components that ensure hardware and the OS communicate effectively. An outdated or incompatible driver can hinder the touchpad’s functionalities.
2. Touchpad Settings: In some cases, the two-finger scroll might be disabled in the touchpad’s settings.
3. Hardware Issues: Although less common, the touchpad hardware itself might be malfunctioning.
4. Software Conflicts: Occasionally, third-party software might interfere with the touchpad’s operation.

How to Fix Two Finger Scroll Not Working Error

We have also encountered the same kind of trouble. So coming to the solutions, we have listed down a number of possible solutions that will benefit you and make things better.

Solution 1: Changing the Mouse Pointer

The easiest solution to the problem may be met by changing the mouse pointer. Sometimes once you change the present configuration of the mouse then it resets the pointer which needs to be fixed as early as possible. So this may be fixed by following the below steps.

Step 1: Press ‘Windows +  R’ simultaneously and kind “control panel” in the box and then hit enter to start your procedure.

Step 2: Once you are within the control panel click the subheading “Hardware and Sound”.

Step 3: Next click on the “Mouse” under the subheading of ‘Devices and Printers’ to open more options.

Step 4: Click on the tab of “Pointers” and choose another pointer there. Hit “Apply” after you create the changes and then restart your computer to test whether the Two Finger Scroll not working error is solved or not.

Solution 2: Enabling Two-Finger Scrolling

You have to enable two-finger scrolling initially to form it works. On some laptops it is inbuilt but in some cases, it is not. We will teach you the way to enable it within the settings.

Step 1: Navigate to the ‘mouse settings’ as we mentioned earlier.

Step 2: Under the heading of mouse settings click on the “Touchpad” tab.

Step 3: Click on the settings hovering at the near bottom of the screen.

Step 4: Open the tab labeled as “Scroll” and ensure all the checkboxes within the two-finger scrolling are enabled. If they were disabled, enable them so then restart your PC to test for the changes.

You can also enable this two-finger scrolling with the assistance of a new tool during which firstly you download the zipped file format of the two-finger Scroll tool. It must be compatible as per your 32-bit or 64-bit system.

You should extract the downloaded zip file onto the desktop at the other location. Then start TwoFingerScroll.exe by double-clicking so as to run the application. That is the essential way of enabling two fingers scrolling in your systems.

Solution 3: Restoring Default Drivers for your Touchpad

If still your problem has not been resolved then the difficulty could be with the drivers installed for your Touchpad. We will uninstall the motive forces for the hardware and scan the changes and your PC will automatically detect the fault.

Then it will install the default drivers present on the PC. You will require an extra mouse to proceed into this solution.

Step 1: Press ‘Windows + R’, then type “devmgmt.msc” within the box and hit enter.

Step 2:  Once you open the device manager there will be a category of “Mice and other pointing devices” which you wish to open and under which you should select “Properties”.

Step 3: Click on uninstall present at the top of the screen. Do the same for all the touchpad/mouse drivers.

Step 4: Right-click on the empty space in the device manager and click on “Scan for hardware changes”. This will make your window to install the default drivers for your touchpad. Restart your computer to check the changes.

Solution 4: Updating or Rolling Back Drivers

We can try updating the drivers to the newest version of the above solutions don’t work. We’ll target two methods in this starting from rolling back the drivers to a previous version.

Step 1: Press Windows + R and type “devmgmt.msc” in the box so press enter.

Step 2: Once you open the device manager there will be a category of “Mice and other pointing devices” which you need to open and under which you must select “Properties”.

Step 3: Open the tab “Driver” and click on “Rollback Driver” present at the end of the screen.

Step 4: Lastly, restart your computer and the error is solved.

If rolling back doesn’t solve the issue for you then we can try installing the newest drivers for your touchpad. You wish to identify its manufacturer’s name so peek into their official website for more inspection.

Download the drivers to an accessible location of the PC and follow the below-written steps.

Step 1: Move to devise manager, right-click, and choose “Update Driver Software”.

Step 2: Now select “browse my computer for driver software”, then browse to the motive force you only installed initially and let the windows install the motive force accordingly.

Step 3: Restart your computer and check any changes therein because of this solution.

Solution 5: Editing Registry Values

We can try editing the registry values if the above methods don’t work. Please keep one thing in mind that the registry editor could be a powerful tool and changing it can cause lots of trouble to your computer. So you must handle it with care.

It is always advisable to form a backup of the registry so that you’ll restore it again if anything goes wrong.

Step 1: Press Windows + R and sort “regredit” in it and hit enter.

Step 2: Once you open the registry editor, you’ve got to navigate to the below-mentioned path

Path = HKEY CURRENT USER\SOFTWARE\SYNAPTICS\SYNTP\TOUCHPADPS2

Step 3: You may find a lot of different keys present on the right-hand side. You should change them as per the guidelines listed below. Change the worth and then press OK to apply the changes.

2 Finger Tap PluginID – This clears existing value and will be empty

3 Finger Tap PluginID – Clear existing value and should be empty

MultiFinger  Tap Flags – Change the worth from 2 to three

3 Finger Tap Action – 4

2 Finger Tap Action – Making changes and checking if the matter got solved

Solution 6: Changing Touch Events API in Chrome

The one obvious reason for the improper functioning of two-finger scrolling can be thanks to the 2 finger scroll API (also known as touch API) is being disabled. There are several cases where usually we find it disabled.

We will navigate through settings of Chrome and enable API and try to figure out the matter.

Step 1: Open the Chrome settings

Step 2: Press Ctrl + F and locate Touch APIs present in it.

Step 3: Change them to enabled or automatic from if they’re previously marked as default or disabled in order to change the settings.

Step 4: Save the changes and restart your computer again.

Solution 7: Hard Reset Your Drivers

Hard resetting will clear the driver’s instructions. Also, the laptop will itself reload all the specified instructions from drivers and software on the OS. Follow the steps written below to hard reset your driver.

Step 1: First close up the computer and unplug all the peripherals connected to the PC in addition as remove it from the power source.

Step 2: Press and hold the power button for 10-15 seconds.

Step 3: Insert the battery again and plug the facility source into computer

Step 4: Activate the computer and choose the “Start Windows Normally” option and press enter.

How Do I Unlock Scroll Lock on My Laptop?

While the two-finger scroll issue is touchpad-related, another scrolling issue some users encounter is due to the Scroll Lock key on keyboards. When activated, Scroll Lock can prevent certain types of scrolling. Here’s how to unlock it:

1. Using the Keyboard: Most keyboards have a “Scroll Lock” or “ScrLk” key. Simply press this key to toggle scroll lock on or off.
2. On-Screen Keyboard Method: If your physical keyboard lacks a Scroll Lock key:
   • Go to the Start menu.
   • Type “On-Screen Keyboard” and open it.
   • In the on-screen keyboard, click the “Slk” or “ScrLk” button to toggle Scroll Lock.

Troubleshooting “Two Finger Scroll Not Working”:

1. Update Your Touchpad Drivers: Go to “Device Manager” > “Mice and other pointing devices,” right-click on your touchpad device, and choose “Update driver.” You can also visit the laptop manufacturer’s website to get the latest driver.
2. Check Touchpad Settings: Navigate to touchpad settings (often found in “Mouse and Touchpad” settings or in third-party software like “Synaptics”). Ensure the two-finger scroll feature is enabled.
3. Reboot Your System: Sometimes, a simple restart can resolve minor software glitches.
4. Consult Technical Support: If you’ve tried the above solutions and the issue persists, it might be time to reach out to your device’s technical support or visit a service center.

Conclusion

We hope one of the above-mentioned solutions would have probably solved your problem and you can now use the two-finger scrolling feature without facing any difficulty. We hope that you have gained a lot of knowledge through this.