Amazon owns a popular site, named Twitch, for live streaming digital videos. It remains the top live streaming platform for Gamers to live stream their video game performances. In the course of time, it has also diversified into other areas like music performance, talk shows and so on. However, streamers on Twitch users encounter the Twitch Black Screen during the streaming.
Twitch Black Screen is a recurring problem they face on Twitch. It is particularly faced by those accessing Twitch on Google Chrome. This article is about dealing with Twitch Black Screen in Chrome, Desktop and App error.
What Causes A Black Screen?
There are various reasons for which there may be a black screen on Twitch.
1. Due to a problem with the DNS server, the program may be unable to fulfil the request.
2. The browser might be having problems like unwanted cache and browsing data, or update might be needed.
3. The hardware acceleration feature may be interfering with the application.
4. There might be an error regarding the network configurations.
6. Server error, which unfortunately cannot be resolved easily by the user.
How to Fix Twitch Black Screen Easily and Quickly
The following are some of the most effective and common ways to solve Twitch Black Screen error.
Solution 1: Setting Google’s DNS
Domain Name System (DNS) is used by websites and programs to communicate with computers. If any application such as Twitch is not functioning as per the default DNS address was given by the ISP, setting Google’s DNS server may help.
Step 1: Press Windows + R to open the run dialog, and type “control panel” and click Enter.
Step 2: In the Control Panel, select “Network and Internet”.
Step 3: Select “Network and Sharing Centre”.
Step 4: Click on the network name in the Connections category.
Step 5: In the small window that appears, click “Properties”.
Step 6: In the next small window that will appear, note the list of network connection items. Among them, properties of the following two need to be changed – Internet Protocol Version 4 (TCP/IPv4) and Internet Protocol Version 6 (TCP/IPv6).
Step 7: First click on Internet Protocol Version 4 (TCP/IPv4). In the next window, select “Use the following DNS server addresses”. Then in the dialog boxes below, type the following DNS server addresses:
Preferred DNS server: 22.214.171.124
Alternate DNS server: 126.96.36.199
Then click OK.
Step 8: Similarly, click on Internet Protocol Version 6 (TCP/IPv6). Select “Use the following DNS server addresses“. Then type the following DNS server addresses:
Preferred NS server- 2001:4860:4860:0000:0000:0000:0000:8888
Alternate DNS server- 2001:4860:4860:0000:0000:0000:0000:8844
Step 9: Restart the computer and check if the problem has been dealt with.
Solution 2: Resetting Network Configurations
Since faulty network configuration may be a reason for the problem, resetting the configurations may help. For this, the IP address must be renewed. This can be done in the following way:
Step 1: Press Windows + R to open the run dialogue box, then type in it “command prompt” or “cmd” and press Enter.
Step 2: In the Command Prompt window, type the following commands one by one and press Enter after each to run them:
Step 3: After running the commands, type and run “Exit” to exit Command Prompt and then restart the computer to check the issue has been fixed.
Solution 3: Turning off Hardware Acceleration
Another way to fix the problem of twitch black screen on Google Chrome is to disable hardware acceleration. This can be done in the following manner:
Step 1: Go to the Google Chrome menu in the top right, and click “Settings“.
Step 2: Select “Advanced” in the Settings tab.
Step 3: Select “System“.
Step 4: In the System page, locate the Hardware Acceleration option, and disable it.
The System page can also be accessed directly by typing “chrome://settings/system” in the address bar and pressing Enter.
Step 5: Relaunch the Google Chrome browser.
Solution 4: Checking the Router and Browser
The next option is to check the browser. Following are some of the measures one can take regarding the browser to solve the error:
Step 1: Update your browser. Every new version of a browser rectifies the glitches of past ones. Updating to the latest version may thus fix the issue of the Twitch black screen. Go to the About section of the browser and check available updates.
Step 2: Reset your browser. In the case of Google Chrome, do as follows: Go to the menu at the top of the browser page, select Settings → Advanced → Reset and Clean up → Restore settings to their original defaults. Then confirm the action by clicking “Reset settings”.
Step 3: Reinstall the browser. You can do it by going to the computer’s Control Panel and selecting “Uninstall a program“. You may also go to Settings by pressing Windows key + I and then selecting “Apps“. Either way, select the browser in the list and click the Uninstall button. Then you must also delete other unwanted files, data and browsing history. Finally, install the latest version of the browser from its website.
Shifting to another browser may help.
2. Delete browsing data, cache and cookies.
3. Enable TLS.
4. Stop using proxies or VPN.
5. Remove plugins and extensions.
6. Use alternatives like beta.twitch.tv or Multitwitch.