There Was an Error Loading the Game Configuration From the Website

RuneScape is an MMORPG, and like any game, it has a large fanbase of people that like playing it. Unfortunately, reports have come in from players who are unable to open the game because of a “There Was an Error Loading the Game Configuration From the Website” message.

But have no fear; we have developed user-feedback based solutions that will have your game running well in no time at all. Is there anything I can do if RuneScape is unable to retrieve my game settings from the server?

There Was an Error Loading the Game Configuration From the Website

For fans of RuneScape, nothing can be more frustrating than encountering an error message, specifically “There Was an Error Loading the Game Configuration From the Website,” when you’re eager to dive into the game.

In this comprehensive, SEO-optimized article, we’ll tackle the root causes of this error, show you how to allow RuneScape through your firewall, explore where you can play RuneScape, and discuss reasons you might not be able to access the RuneScape website.

Causes of “There Was an Error Loading the Game Configuration From the Website”

Understanding why an error occurs is crucial for finding an effective solution. Some of the main causes for this RuneScape error include:

  1. Firewall Restrictions: Your firewall might be blocking RuneScape, preventing the game from retrieving its configuration files.
  2. Internet Connection: A poor or unstable connection can interfere with the game’s ability to download configuration settings.
  3. Browser Cache: Sometimes, corrupted or outdated browser cache can result in this error message.
  4. Server Outages: If RuneScape’s servers are down for maintenance or facing issues, you may encounter this error.

How Do I Allow RuneScape Through My Firewall?

To add an exception for RuneScape in your firewall settings, follow these steps:


  1. Open Control Panel and navigate to “System and Security.”
  2. Click on “Windows Defender Firewall.”
  3. On the left sidebar, select “Allow an app or feature through Windows Defender Firewall.”
  4. Locate RuneScape in the list and check both “Private” and “Public” boxes.


  1. Open “System Preferences” and go to “Security & Privacy.”
  2. Navigate to the “Firewall” tab and click on “Firewall Options.”
  3. Click the “+” button and select RuneScape, then click “Add.”

Method 1: Modifying Launch Settings

Step 1. Select “Properties” from the context menu when right-clicking the RuneScape Client executable.

Step 2. Select “Run this programme in compatibility mode for” on the “Compatibility” tab of the Properties window.

Step 3. Choose an OS version that hasn’t been released as recently as possible from the drop-down menu.

Step 4. In addition, make sure the box next to “Run this Program as an Administrator” is checked before clicking “Apply.”

Step 5.To try running RuneScape after closing the properties window, click “OK.”

Step 6.Verify if the problem still exists.

Read Also:

  1. US9514961195221
  2. Why are My Instagram Stories Blurry
  3. Common Spreadsheet Errors and How to Prevent Them

Method 2: Allowing Firewall Bypass

Step 1. Launch the Run dialogue by pressing the Windows key plus R, then type “Control Firewall.cpl” and hit Enter.

Step 2. To modify your Windows Defender Firewall settings, go to “Allow an App or Feature through the Windows Defender Firewall” and click the “Change Settings” button.

Step 3. Follow the on-screen instructions and continue down the list.

Step 4. Check both the “Private and Public” choices for RuneScape Client and any other programme related to the client.

Step 5. After making any necessary adjustments, be sure to save your work and then verify if the “there was an error loading the game settings from the internet” message still appears.

Method 3: Downgrading Java Version

Step 1. To open the Programs and Features dialogue box, hit the Windows key plus the R key, then type “appwiz.cpl” and hit the Enter key.

Step 2. Select “Uninstall” from the menu that appears after right-clicking the “Java” software.

Step 3. You may uninstall it by following the on-screen instructions and then restarting your computer.

Step 4. Download an older version of Java from here and instal it on your machine.

Step 5. See if you can play it with an older version of Java.

Method 4: Modify Your Domain Name Server Settings.

Step 1. To open the Run dialogue, press the Windows key plus R, then type ncpa.cpl and hit Enter.

Step 2. Select “Properties” from the context menu when you right-click your network icon.

Step 3. Double-click on the “Internet Protocol Version 4 (TCP/IPV4)” option and check the “Use the following DNS addresses” button.

Step 4. Type in “” and “” in the “Preferred DNS Server” and the “Alternate DNS Server” settings.

Step 5. Run RuneScape after clicking “OK” to save your modifications.

Step 6. Check and check if the “There Was an Error Loading the Game Configuration From the Website” error still appears.

Method 5: Connect to a Virtual Private Network

If you’re still receiving the “There Was an Error Loading the Game Configuration From the Website” message after trying the aforementioned steps, it’s likely that your Internet service provider (ISP) is limiting the allowed game settings for your area.

In order to play the game, it is recommended that you connect to a UK server via a Virtual Private Network. As the game has no censorship limitations in the UK, you should be able to play it over a virtual private network connection there.

Method 6: Make Use of a Dedicated Third-Party Launcher

Using a third-party launcher called RuneLite, some players were able to successfully run OSRS (Old School RuneScape). Therefore, it is recommended that you utilise RuneLite to run OSRS and check and see whether that fixes this issue for you.

Where Can I Play RuneScape?

RuneScape is a versatile game that can be played on multiple platforms:

  1. Desktop Application: Available for both Windows and macOS.
  2. Web Browser: Accessible via various web browsers, including Chrome, Firefox, and Safari.
  3. Mobile App: Available on Android and iOS platforms, offering a portable gaming experience.

Why Can’t I Access RuneScape Website?

If you’re struggling to access the RuneScape website, several factors could be the culprits:

  1. Browser Issues: Sometimes, issues can arise from the web browser you’re using. Try switching browsers to see if that resolves the issue.
  2. Network Problems: An unstable or slow internet connection might hinder your ability to access the site.
  3. Blocked by Firewall/ISP: Ensure that your firewall or ISP isn’t blocking access to the RuneScape website.
  4. Regional Restrictions: RuneScape may not be available in certain regions due to geo-restrictions.

Read Also:

  1. How to Unpair Apple Watch Without Phone
  2. How To Change Apple ID on iPhone
  3. How To Use Walkie Talkie on Apple Watch


Errors like “There Was an Error Loading the Game Configuration From the Website” can be a real buzzkill when you’re ready for a RuneScape adventure. However, armed with the correct information and troubleshooting steps, you can overcome these issues and enjoy a seamless gaming experience.

Whether it’s allowing RuneScape through your firewall, understanding where you can play the game, or figuring out why you can’t access the RuneScape website, this guide provides you with all the insights you need. Happy gaming!