Furthermore, after sending a message, users have been receiving the “Unable to send a message – message blocking is active.” problem. T-Mobile seems to be the most common source of this error message.
In this post, we’ll look at some of the causes of this issue and the workable solutions we found to eradicate it once and for all.
In today’s digital age, communication primarily happens through messaging. While it offers convenience, there are times when one might encounter issues like “Message Blocking”. This article delves into the intricacies of message blocking, the causes behind its activation, and how one can navigate around it.
What is Message Blocking?
Message Blocking is a feature on many smartphones and carrier networks that allows users to block text messages (SMS) and multimedia messages (MMS) from specific contacts or numbers.
This ensures that the user doesn’t receive unwanted messages, providing a measure of privacy and control over communication.
Causes of the “Message Blocking is Active” Issue
There could be several reasons why you might see the “Message Blocking is Active” notification:
- Carrier Restrictions: Some mobile carriers might have restrictions on certain types of messages, especially if they suspect spam.
- Number Blocking: The recipient might have blocked your number, leading to this notification.
- Short Code Issues: If you’re trying to send messages to short code numbers (like those used for voting or promotions), they might be blocked by your carrier by default.
- Service Outages: Occasionally, carrier service outages can lead to this issue.
Open up Premium SMS Service
Some messaging apps can’t function without premium membership so that users can send and receive messages. So, in this step, we’ll enable Premium Access for the messaging app we’re using in the configurations. Due to this:
- Bring down the alerts tray and hit the “Settings” button.
- The “Apps” tab can be accessed by first clicking the “Application” tab.
- To access the menu, select the “Three Dots” in the upper right.
- Go ahead and pick “Special Access” from the drop-down menu.
- A “Premium SMS Access” button should be selected.
- To grant permission, find the app in question and click the “Ask” button.
- See whether the problem still exists.
Read Also:
- How To Turn Off Power Reserve on Apple Watch
- How To Take Off Apple Watch Band
- How To Reset Apple Watch Without Paired Phone and Password
Get In Touch With Tech Support
Only the technical team at your carrier’s customer care hub can come up with the best solution to this problem. A T-Mobile customer who used Twitter to get in touch with the company’s support team received the following response, which describes the nature of the problem on that particular carrier:
“Gotcha! I appreciate you sharing your account details with me. I’ve modified the short codes that normally trigger this problem. It seems to have been set to block some time in the past three years.
I was hoping you could retry the problematic text and report back with the results. I appreciate your assistance. This points to a purely technical issue that can be resolved by customer assistance.
Error: “Unable to Send a Message – Message Blocking is Active.”
Due to the high volume of user complaints, we decided to look into the matter and come up with a plan to fix it once and for all. We also investigated the causes of its occurrence and compiled them in the following.
This error most likely occurred because of a temporary disruption in service from the service provider. It’s possible that the error you’re seeing is the result of a brief maintenance interruption, during which the messaging service was put on hold.
The primary reason for the message is that the recipient is on the sender’s block list, or vice versa. It’s important for both parties to check each other’s blocked numbers to make sure they’re not on each other’s lists. Also, make sure your phone calls to them go through smoothly.
Access to Premium Messages: The user may have disabled sending and receiving premium SMS messages on his cell device. Some messaging apps rely on this service, hence enabling it is necessary for proper operation of those apps.
How Do I Remove Message Blocking?
- Check Carrier Settings: Log into your carrier account and look for any message blocking settings. Disable them if needed.
- Phone Settings: Navigate to the messaging settings on your device and ensure that there’s no blocklist enabled.
- Contact Carrier: Sometimes, only the carrier can resolve the issue. Call customer service for assistance.
Are Messages Still Blue If Blocked?
On iPhones, if you send an iMessage to another iPhone user and it turns blue, it means the message was sent via iMessage. However, if a user has blocked you, the message might still appear blue, but it won’t show a delivery confirmation, giving an indication of potential blocking.
Why is “Free Message: Blocking Active” on My iPhone?
This alert usually pops up when trying to send a message to a number that’s been blocked or if there’s a restriction set by the carrier. It could also appear if you’re sending messages too rapidly or to many recipients simultaneously, triggering spam filters.
Do You Still Receive Blocked Messages?
No, if a number has been blocked, messages from that number won’t be delivered to your inbox. They are effectively stopped by the carrier or your device settings, ensuring you don’t see them.
How Do I Know If I’m Blocked from Text Messages?
While there’s no surefire method to know, some indicators suggest you might be blocked:
- No Delivery Reports: If your messages don’t show delivery reports but were previously doing so, it might be a sign.
- Direct Calls Go to Voicemail: If your calls are immediately redirected to voicemail without ringing, it’s another potential sign.
- No Last Seen or Online Status: On apps like WhatsApp, if you can’t see the contact’s last seen or online status, you might be blocked.
However, these aren’t definitive signs, as network issues or device problems can also cause similar outcomes.
Read Also:
In conclusion
While message blocking is a handy feature to maintain privacy, it can sometimes lead to unintended communication barriers.
By understanding its causes and remedies, one can ensure seamless communication while preserving desired privacy levels. If in doubt, always check with your mobile carrier for any persistent messaging issues.
