We all know what Gmail is. It is the most used and most popular webmail service. All of us has used Gmail at least once in our life. Creating a Gmail account is pretty simple but at times it so happens that after using your account for some time you face problems with Gmail. One such problem is Gmail not receiving emails.
There are several reasons why a Gmail user is unable to receive emails. Some of the reasons are filters, insufficient storage, antivirus Firewalls, and so on. Here are a few solutions to fix the problem. At least one is going to hit the bullseye so try all of them one by one if your issue is not resolved.
- 1 How to Fix Gmail Not Receiving Emails Error
- 2 Conclusion
How to Fix Gmail Not Receiving Emails Error
Gmail account not receiving emails has happened to a lot of users so you do not need to panic because we are here today, solely to discuss the above-mentioned problem and not only that but also ways to solve this problem you are facing. So without much further ado. Let’s get right into it.
Solution 1: Make Sure Gmail isn’t Down
At times it may so happen that you are not receiving Emails from anyone because the Gmail servers are not working. To check if this is the case you can go to downdetector.com (you can open it from any browser according to your preference) and then in that website’s search bar enter the word Gmail.
After waiting for a while click to see if there is a Gmail outage or if the servers are down. If that is the case then you have to wait till Google fixes the problem. They usually take care of such stuff within a couple of hours at most so there is no need to panic.
If the servers are working properly but you are still not receiving any Emails then move on to the next solution.
Solution 2: Use Gmail in Other Browser
The first thing that you can try is opening Gmail in a different browser and checking if the problem is still there. You can use any of the browsers according to your preference but we recommend using the UR browser.
It’s like a Chrome browser but this won’t send your data to Google. But ultimately it depends upon you. So it does not matter if you are using UC browser, Mozilla Firefox, Opera, or Chrome or something else. All of them will work fine. You just need to open your Gmail account from the browser and check if you are receiving emails there.
Solution 3: Check the Gmail Storage Quota
You may not be receiving Emails because of storage space. To check if your Gmail storage is full you need to follow the following steps:
Step 1: Open the Google Drive page.
Step 2: Find ‘Upgrade Storage‘ and click on it. It will show that the maximum storage allowed for Gmail, Google Drive, and Google Photos is 15 GB. If you have used up all the space then you need to delete some files to clear the storage.
Step 3: Delete some of the old Emails to clear up some space. Do it while using a browser.
Step 4: After deleting the Emails make sure to empty the bin too.
This is supposed to solve this problem you are facing but if the problem is still not resolved you need to read on to the next solution.
Solution 4: Delete Email Filters
You may not be receiving Emails because of Email filters or rerouting of your Emails. Therefore to delete E-mail filters you have to follow the following steps-
Step 1: Open the settings of your Gmail app.
Step 2: Click Filters and then Blocked Addresses. This will open a tab on the screen.
Step 3: Select all the filters listed and then press the delete button to delete all of them.
Your problem should be solved but if it still persists, read on to the next solution.
Solution 5: Turn off Email Forwarding
To stop Email forwarding follow the following steps-
Step 1: Go to the settings of Gmail.
Step 2: Select the Settings Option.
Step 3: Select Forwarding and then POP/IMAP.
Step 4: Disable the Forwarding option on the tab that opens.
Step 5: Click on ‘Save Changes’ to save the changes.
If your problem is solved and you are receiving Emails then great otherwise you can read on the next and the last solution.
Solution 6: Turn off or Configure Firewalls
It also happens that the Antivirus that you are using may have some firewall that is preventing you from receiving Emails. So you should remove such antivirus software for your Gmail to work properly. If you are using the computer then remove the antivirus from the system startup. It will stop them from running when you switch on the computer.
You can easily do this by opening Task Manager and going to the startup tab. Select any antivirus software present under the tab. Click on the Disable option present there to remove the antivirus from the system startup.
This should have done the trick and solved the issue but if you are still not receiving any Emails then it is important that you uninstall your Antivirus to prevent the firewall from blocking your Emails.
You can also configure your Antivirus if you don’t want to uninstall it, leaving your Computer defenseless against malware. If you have tried all the above-mentioned solutions and your problem is still there then you need to contact the customer support service center. They will find a solution if the problem is still there.
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We hope that this article was useful to you and that you have been able to solve the issue with Gmail. We have done our best to provide you with the best solutions to the problem but if you have tried all the above-mentioned solutions and still facing the problem then you need to contact the customer support service. No need to panic, there must be a plausible reason behind the problem you are facing. We are sure that the experts can solve it out.