BitDefender is an antivirus that keeps your system safe and secure from various threats. However, it can also create a BitDefender Threat Scanner error. This error usually appears after upgrading Windows. BitDefender Threat Scanner error message results in shutting down your system. Here is the full error message that appears:
A problem has occurred in the BitDefender Threat Scanner. A file containing error information has been created at C:\Windows\Temp\BitDefender Threat Scanner.dmp. You are strongly encouraged to send the file to the developers of the application for further investigation of the BitDefender Threat Scanner error.
In many cases, the system does not contain a BitDefender scanner, but you face this problem. Spybot’s damaged file is also a reason behind the BitDefender Threat Scanner issue. Just like another antivirus, Spybot also combines BitDefender technology. So this is the reason that it can create trouble for the user. Once you replace the corrupted files, things will work properly.
How to Fix BitDefender Threat Scanner Error
To identify the nature of the problem is the main task for users. If you diagnose errors correctly, then you can resolve it quickly. To solve the BitDefender Threat Scanner.DMP error, apply the following methods until your problem is solved.
Solution 1: Fix Corrupted Files
As mentioned earlier, this error may also happen due to Spybot’s corrupted file. Apply the following procedure to fix these corrupted files:
Step 1: Click on Start and then select the File Explorer option. In the case of Windows 7, Click Start and select Computer or My Computer.
Step 2: After that, type C:\Program Files (x86)\Spybot – Search & Destroy 2 in the address bar present at the top of the screen. You can also move to the last directory manually.
Step 3: Locate the file SDAV.dll. If the file is not found, download the file.
Step 4: From the list, right-click on SDAV.dll file to save the file on Desktop.
Step 5: Once the download is finished, right-click on the downloaded file. Select the Copy option.
Step 6: Now, repeat Step 2 once again, i.e., Go to Spybot-Search and Destroy 2 directory.
Step 7: Then, right-click and select Paste in Spybot-Search Destroy 2 folder.
Step 8: In case the file is already present, check the size of the file. Do it by right-clicking on dll and select Properties option. If the size of the file is not 32KB, then download the file from Spybot Support Center.
Step 9: Repeat Step 4 & 5. After clicking on Paste, select replace the file in the destination option.
Now check if the error still occurs or not. In case it is not solved, apply the next solution.
Solution 2: Run the PATCH
If you have upgraded your BitDefender, then most probably, you will find this error. A possible solution is to download and run a patch according to the architecture of your system. Apply the following steps:
Step 1: Firstly, figure out the architecture of your Windows operating system.
Step 2: Depending on it, run the patch for 32 bit or 64 bit as per your need.
Bitdefender has launched the patch, especially for resolving the error. So hopefully, your BitDefender Threat Scanner.DMP error resolves after applying this method.
Solution 3: Remove and Re-install
Step 1: Download the trial BitDefender Removal Tool.
Step 2: Run the application. It will help you to remove BitDefender.
Step 3: Now, Re-download BitDefender and install it.
Check if the BitDefender Threat Scanner issue is present or not.
This issue specifies the presence of a Threat Scanner.dmp file in your Temp folder. In cases, this text file is unreadable. BitDefender Threat Scanner error forces your system to shut down. It seems to be annoying, especially for the people who are not using BitDefender.
Here we have discussed three solutions of BitDefender Threat Scanner.DMP Error. Hopefully, these methods will work for you. After fixing the BitDefender Threat Scanner issue, you will be able to access your system in a proper way. If none of the methods works for you, take the help of a technical expert.